Legal

Description based on the Specified Commercial Transactions Act

Name of the seller

Onward Kashiyama Co., Ltd.

Seller address

Onward Bay Park Building, 3-9-32 Kaigan, Minato-ku, Tokyo 108-8439

Name of responsible person

Ryosuke Miyawaki

Product price

Displayed for each product

Returning or exchanging products or cancelling orders

As a general rule, product returns, exchanges, and order cancellations are not possible.
However, it will only be accepted in the following cases:

1. If the product is defective
2. If the product you receive is different from the one you ordered
3. In case of goods damaged during delivery
4. If the product is found to be a counterfeit or pirated product

We cannot change or exchange products for other products (including exchanges due to size changes), so please be sure to check the size, color, price, and quantity before completing your order. *If the product is defective, we will exchange it for the same product only if we have stock. If there is no stock available for exchange, we will refund your money. Depending on the order contents and product condition, we may not be able to accept exchanges or returns.

Required amount other than the product price

Consumption tax: 10% of the product price
Shipping: Free (nationwide)
Shipping company: Sagawa Express Product shipping date: Within 2-5 business days (weekdays) after order confirmation *For pre-order items, the shipping date will be as stated on each product page.

payment method

・Credit card (VISA, Mastercard, American Express)
・Apple Pay
・Google Pay
The credit card payment deadline will vary depending on the closing date and contract details of your credit card. Please check with your card company.

Seller Contact

MAIL: customer@scearn.com (reception hours: weekdays 10:00~17:00)